Frequently asked questions

What is Healing Journey?

Healing Journey is an AI-powered therapy platform offering personalized mental health support 24/7, guided by real therapists and doctors. This allow us to run on our home made fine tune

Is the service confidential?

Absolutely. At Healing Journey, your privacy and security are our top priorities. We understand that discussing personal matters can be difficult, and we want to ensure that you feel completely safe and supported. That’s why all of your interactions on our platform are fully encrypted and anonymous. Your conversations are secured with advanced technology, making them accessible only to you. We’ve designed our system to protect your identity and personal information at every step, so you can speak freely without fear of judgment or exposure. Whether you're sharing deeply personal thoughts or simply seeking advice, rest assured that your confidentiality is in the best hands. You deserve a space where you can be your true self, and Healing Journey is committed to providing that safe, private environment for you.

I have anxiety. How can Healing Journey help me?

I’m so glad you reached out. Dealing with anxiety, stress, or overwhelming worries can be really tough, and it’s completely understandable to feel this way. You’re not alone in this, and it’s okay to seek support. Healing Journey is here to provide a safe and comforting space where you can share your feelings of worry, nervousness, or unease without fear of judgment. Our virtual therapists are designed to be there for you whenever you need them, day or night. Whether you’re struggling with constant anxiety, panic attacks, social fears, or simply feeling overwhelmed, you can find a caring and understanding presence that will listen and support you. You don’t have to carry this weight alone. It’s perfectly okay to reach out for help, and we’re here to walk alongside you on your journey to healing and peace of mind. You deserve to feel calm, supported, and understood, and Healing Journey is dedicated to being that safe haven where you can find comfort and strength in the face of anxiety.

We’re struggling with relationship issues. How can Healing Journey guide us?

Relationships, whether you’re dating, engaged, or married, can face challenges. Healing Journey offers a relaxed, judgment-free space for you and your partner to address concerns like communication breakdowns, trust issues, or feeling disconnected. Our platform provides support similar to online marriage counseling, making it easy to get help anytime, anywhere. You don’t have to search for “marriage counseling near me” or worry about finding “free counseling near me” because Healing Journey is available 24/7 to help you strengthen your bond. Whether you’re looking to rebuild trust, improve communication, or simply reconnect, we’re here to guide you both towards a healthier, happier relationship.

I’m struggling with addiction. Do you have a solution for me?

Reaching out for help with addiction, whether it’s substance abuse, alcohol dependence, smoking, gambling, or any other behavior that’s taking control of your life, is a brave step. At Healing Journey, we’re here to support you in a safe and non-judgmental environment. Our virtual therapists are available 24/7 to help you navigate the challenges of overcoming addiction and regaining control. We understand that breaking free from addictions, whether it’s drugs, alcohol, nicotine, or even internet and social media, can be tough, but you don’t have to do it alone. Healing Journey offers a supportive space where you can explore your struggles, understand your triggers, and develop healthier coping strategies. You deserve a life free from the grip of addiction, and we’re here to guide you on your path to recovery and a healthier, more fulfilling future.

Is Healing Journey free?

Healing Journey offers free therapy features to help you get started, including initial sessions and the chance to connect with virtual therapists. Whether you're looking for free counseling for marriage issues, addiction support, anxiety relief, or other mental health concerns, we provide accessible options to begin your journey. For more personalized and ongoing support, we offer a range of affordable paid plans that help maintain the platform and expand your choices. Healing Journey is more cost-effective than many other online options, giving you a wide variety of therapeutic support at a fraction of the cost.

Is Healing Journey available in different languages?

Yes, it is! Healing Journey supports up to 10 languages. Simply click on the language icon and choose your preferred language from the list to start using the platform in the language that suits you best.